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Customer service is the support and advice provided by a company to those public who buy or use its products or services. Any industry needs particular levels of customer service, but in the end, the idea of a well-accomblished service is that of increasing credit

International Trade Enquiry
Service Catalogue

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Road Freight International Air/Ocean Freight Warehousing

Road Freight

Company Name*
Contact Name*
Phone*
Email Address*

Cargo Details

Load Type*

Hazmat*

Commodity Description*

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International Air/Ocean Freight

Company Name*
Contact Name*
Phone*
Email Address*

Cargo Details

Cargo Type*

Load Type*

Commodity Description*

Shipment Details

Origin Address*
Destination Address*
Piece Count*
Weight (Lbs.)*
Dimensions (L X W X H In.)*

Hazmat*

Cargo Insurance Value*

Incoterms* (View Chart)
Special Handling Requirements*

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Warehousing

Company Name*
Contact Name*
Email Address*
Phone

Requested Warehouse Location

City*
State*
Zip*

General Questions

What is the Commodity? *

How is it Packaged? *

When will we begin to receive product? *

Is this an ongoing opportunity? *

Length of Term Required *
Inbound

How will we be receiving product? *

How many inbounds can we expect per month? *

Is there a peak season? *

The Product is: *

How many pallets per inbound? *
How many cases per inbound? *
How many different sku's per inbound? *

Is sorting or other special handling required on receipt?*

Will we need to handle returns of any kind? *

Inventory
How many pallets can we expect to have in inventory on average? *
What is the maximum number of pallets required per month? *

Are the pallets standard 40"x48"? *

Are the pallets stackable? How high? *

What is the average weight per pallet? *

Type of storage required: *

Is there a peak season? *

Average cases per pallet *

How long do you expect inventory to sit on average? *
Number of turns per year *

How many different sku’s will we have in inventory? *

Any Special requirement/certifications required? *

Outbound

How will product be leaving our facility? *

How many orders can we expect per month? *

Is there a peak season? *

What type of picking is required? *

Average Number of Pallet(s) per Order *

How many lines per order on average? *

Transportation

Do you need a quote for the inbound transportation? *

Legal or overweight?*

Do you need a quote for the Outbound transportation? *

Legal or overweight?*

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If you were referred by your Saia Account Executive / Saia Account Exec - the following information is required:

Saia Account Number *

Note

  • We use standard pallets (40”x48”) as our default unit of measure, please feel free to substitute your own unit of measure as needed
  • All additional paperwork is welcomed, i.e. item/sku lists, sample packing lists, sample orders, product lists with dimensions, velocity reports, etc
  • Pictures, if available, are always extremely helpful
  • Please send additional paperwork and/or pictures to info@skylinkdistribution.com


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