Toll Employees

Visitors in Workplace Policy

This policy sets out the Skylink network criteria design for global code of ethics.

Effective: 20 January 2020

Overview

Skylink Network Visitors at Workplace Policy outlines rules for visitors at our premises. The policy sets out the strong set of rules for protecting our visitors as well as ensuring the safety and security of our workforce, company associates, and workplace. The policy prohibits visitors from:

  • Posing threats to our premises and property.
  • Distracting employees from their work.
  • Exposing themselves to danger.

Only authorized personnel may have access to the company facilities within the Skylink Network. The employees must not allow unauthorized personal visitors due to strict safety structure of our workplace.

Scope

This policy applies to all employees who work at Skylink Network. Workplace visitor may refer to employees’ friends and family, contractors, external vendors, stakeholders, and the public.

Principles

Any visitors within the company’s premises are admissible only during the working hours and with prior permissions of the relevant management/supervisors. We have a strong security system managed by the trained Security Officers, who respond to emergencies and threats, monitor CCTV cameras at regular intervals, conduct checks on the premises, and compile incident reports. The following security guidelines must be followed by all employees:

  • Automated Entrance: We use the automated entrance, which prevents non-authorized individuals from passing beyond the reception area. We must ensure the entrance gates are configurable to accept biometric identification used within the premises and can be integrated with the necessary peripherals.
  • CCTV Screening: We use a CCTV screening structure as an efficient security measure. It permits us to monitor activities at our properties at all times. Whether someone is trying to identify criminals or just using the system to check in on our employees, our CCTV system can pay off in a number of ways.
  • Identification: Visitors must be able to present some form of photo identification, such as NIC or passport, along with a clear purpose for their visit in the form of an invitation letter, business card, email correspondence, etc. If a meeting is scheduled, the relevant person must show their ID and sign in at the reception.
  • Internet Usage: Our internet usage, data protection, and confidentiality policies are temporarily applied to our visitors while they are on the company premises. They must not misuse our internet connection, disclose confidential information or take photographs of working areas. If a visitor doesn’t conform, he or she may be escorted out or face prosecution, if appropriate.
  • Deliveries: Anyone who delivers orders, magazines, mail, or packages, should have in or out gate pass and receiving signatory from security officer. Front Desk Officer and Security Guards are responsible for notifying the employees who have authority to receive the deliveries. If an employee is unable to receive their order, front desk officer may accept the delivery on the employee’s behalf after complete screening of delivery.

Contractors and Service Vendors

Contractors, suppliers, service vendors, IT technicians, and plumbers can enter our premises only to complete their job duties. Front-desk officers are responsible for providing contractors and vendors with badges and for instructing them to wear those badges at all times on our premises.

Note: We advise our employees to only permit visitors to lobbies or meeting rooms for a short time and for specific reasons with acknowledgement of concerned HR approvals. Employees are responsible for accompanying any of their underage visitors at all times.

Responsibility

The Visitors in the Workplace Policy shall be implemented by the HR and Security Officer in order to maintain the security measurements set out within the Skylink Network.

Compliance and Review

The Administration is responsible for establishing, overseeing, and assessing achievement against measurable objectives in relation to goals set out in this policy.


The Group’s Human Resources and Security Department is responsible for all other objectives and initiatives set out in this policy.

Infringement of this Policy

Skylink network has a long-standing commitment to conduct our business in compliance with all applicable local and international laws and regulations and in accordance with the highest ethical business principles and any violations of the policy will lead to disciplinary action up to and including dismissal of personnel/contract cancellation.

Further Information

For further information, contact with the Human Resources Department or Compliance Administrator or Security Department.