Careers
Join our 16,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way.
IT Assistant
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Locations: |
Karachi, Pakistan |
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Type: |
Full time |
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Posted On: |
1-Dec-24 |
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End Date: |
30-Dec-24 |
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Job ID: |
SKYITD005 |
About Skylink!
Skylink network’s business model helps multinational businesses with perfect supply chain solutions for the integrated trade among manufacturers, distributors, resellers & end-users.
We support industrial trade in the global exchange of goods through contract logistics and supply chain management involving personalized services, risk management, and cost savings planning & strategies that offer the right choice for all international traded shipments around the world.
Our value-added services ensure the flow of goods continues seamlessly, and supply chains stay lean and optimized for success.
Our business holds the top position in Information technology, consumer goods, trade fair logistics, special transports, and special events logistics, read more about business — www.skylinkdistribution.com
Job Overview:
We are looking for a proactive, energetic, and technically adept IT Assistant to join our team and help support the daily operations of our organization's IT infrastructure. This role requires someone who is passionate about technology, has a can-do attitude, and is eager to maintain and optimize the systems that keep the business running smoothly.
You are the one who is here for supporting the ongoing maintenance and troubleshooting of hardware, software, and network systems. This includes diagnosing technical issues, configuring and supporting devices, and providing overall IT support to the team.
A key part of the role is ensuring that all technology systems are performing at their best, minimizing downtime, and contributing to a productive work environment.
What will you enjoy doing (duties/tasks)
- Ensure all hardware (computers, printers, scanners, etc.) is functioning properly by performing routine checks, upgrades, and repairs.
- Assist in setting up new devices, such as desktops, laptops, and peripheral equipment.
- Regularly check the status of hardware systems and report any malfunctions or potential failures. Also, clean computers, peripherals (keyboards, printers, etc.), and other office equipment to ensure optimal performance and longevity.
- Maintain a tidy workspace and server room by organizing cables, systems, and equipment for safety and accessibility.
- Assist in the setup, configuration, and troubleshooting of network settings, including IP addressing, DNS settings, and routing protocols.
- Resolve issues related to internet connectivity, local area networks (LAN), and wide area networks (WAN).Monitor network devices like routers, switches, and modems to ensure continuous connectivity and performance.
- Assist with applying software updates, patches, and upgrades to keep all systems up-to-date and secure. Also, help resolve software-related issues, such as crashes, bugs, or incompatibility problems, either remotely or in person.
- Use diagnostic tools to identify problems with computers, networks, or software and recommend solutions. Provide timely resolution for reported IT issues, ensuring minimal disruption to operations.
- Assist staff in solving technical issues related to hardware, software, and network connectivity.
- Ensure proper installation and maintenance of telecommunication and network cables (e.g., Ethernet, fiber optics).
- Assist employees with IT-related issues, including setting up user accounts, password resets, and basic troubleshooting.
- Offer guidance to users on the proper use of hardware and software applications.
- Manage and prioritize incoming support requests, ensuring that user issues are addressed promptly.
- Ensure that systems and devices are protected from unauthorized access, malware, and cyber threats. Make sure antivirus and security software are up-to-date and running on all systems.
Position Level: Team Member
Position Term: Permanent
Requirements:
What you need to succeed (Qualifications, experience, skills,
attributes)!
An IT Assistant is expected to be proactive, adaptable, and solution-oriented, ensuring that the organization's technology systems run smoothly and efficiently. This role requires a combination of technical expertise, communication skills, and the ability to troubleshoot various IT challenges.
High Schol Diploma along with the technical certification is a plus. To come up with 1 – 2 years of experience in both Software and Hardware side
Job role require approx. 50% travelling.
Experience with a shipping, logistics or distribution setup would be an edge.
Why You'll Love Skylink Distribution!
Out top most strategy is to offer a job as well as the opportunities for career advancement.
- Flexible hours
- Health insurance
- Wellness
- Paid time off
- Retirement benefits
- Remote work
- Paid leave
- Personal development training
- Recognition programs
How to Get Started:
You can begin by applying through our career page at hrm@skylinkdistribution.com
Stay Connected with Us:
Contact:
Skylink network is an equal opportunity employer. We encourage creative thinkers who comes
up with the smart solutions towards the complicated queries. A learning culture and team
building attitude is our core value.
Connect with us to get a chance to explore more, grow more and learn more with
us!